FAQ

What is Community Radio Plus?

Community Radio Plus is the app to help you discover and listen to Australia’s community radio stations.  Listen to over 300 Australian Community radio stations. The Community Radio Plus app is a one-stop location to listen to your favourite FM, AM and DAB+ stations through one convenient place.

Wherever you choose to listen from, we’ve designed the app to be as simple as listening from your car radio. Community Radio Plus is also available on smart speakers; on Carplay and Android Auto (coming soon), Google Nest and Home (coming soon) speakers and displays, Amazon Echo devices (coming soon) and Sonos speakers (coming soon).

For community radio stations looking to find out more or update your station information/content, please follow this link.

The app only features community radio stations. For the best listener experience we recommend you ‘Enable Location’ when first installing Community Radio Plus to see stations near you.  If you don’t ‘Enable Location’ then you will be prompted to use your postcode to find stations near you.

Use the search tab at the bottom of the app to look for your favourite community radio station.

If you can’t find your local community station, contact us via the Contact Form, click here.

Community Radio Plus on Carplay & Android Auto

One of the great benefits to the Community Radio App is that you can continue to enjoy listening to your favourite Community Radio station even when you are out of the frequency range. Providing your smartphone has access to the mobile data network you will be able to listen to any of the Community Radio stations available through the app.

Community Radio Plus is compatible with Apple Carplay (coming soon) and Android Auto (coming soon). If your car’s entertainment system has these features, you will be able to access Community Radio Plus directly on either of these platforms. Alternatively, if your car has Bluetooth only, you will be able to pair your smart phone to the car entertainment system and operate the Community Radio Plus app directly from your phone.

Community Radio Plus on Google Nest speakers and displays

To find your local community radio station, just say “Hey Google, play..” and the name of the station and its frequency.
Google Assistant can have difficulty playing stations. We recommend adding  TuneIn Radio or iHeartRadio to your phrase.

For example:

  • “Hey Google, play Salt 106.5” or “Hey Google, on TuneIn Radio play Salt 106.5”
  • “Hey Google, play Joy 94.9 FM” or “Hey Google, on TuneIn Radio play Joy 94.9 FM”
  • “Hey Google, play CAAMA” or “Hey Google, on TuneIn Radio play CAAMA”
  • No.  As long as you have your speaker or display properly set up and working, you are good to go.

Sometimes Google can misunderstand you due to background interference or where you may be standing or sitting compared to the speaker or display.  Simply try again.

Another reason you may be getting the wrong stations is that your speaker or display may be set up with its ‘address’ in a different location to where you are now.  To set up your Google Nest speaker or display’s ‘address’ correctly, you can change that in the Google Home app on your phone.

When you’re in the Google Home app, go to Settings > Home Information, and check that you have the correct address listed.

If you’re still getting the wrong radio station, please get in touch via the Contact Form.

Community Radio Plus on Amazon Alexa

No. All you have to do is ask for a community radio station, for example, ‘Alexa, play [and the name of the radio station or frequency you want to listen to’]

For example:

  • “Alexa, play Edge FM”
  • “Alexa, play Hope 103.2″
 
If Alexa is having trouble finding your station add TuneIn Radio or iHeartRadio to your request.

For example:

  • “Alexa, on TuneIn Radio play Edge FM”
  • “Alexa, on TuneIn Radio play Hope 103.2”

Sometimes Alexa can misunderstand you due to background interference or where you may be standing or sitting compared to the speaker or display.  Simply try again.

Try adding “Alexa, on iHeartRadio play 3PBS Melbourne” or “Alexa, on TuneInRadio play 3PBS Melbourne”

If you’re still getting the wrong radio station, please get in touch via the Contact Form.

Community Radio Plus on smartphone

Music licensing rules in Australia prevent us from offering the ability to offer pause and rewind functionality on live radio, sorry!

We are adding podcasts from your favourite community radio station every week. Discover podcasts from community radio stations under the podcast tab of Community Radio Plus.

We are always adding more Australian Community Radio stations to the app so keep an eye out for new stations.

Community Radio Plus is unable to provide support for iPhones that have iOS 7.1 or earlier.  Less than 3% of iPhone users are on iOS 7.1 or earlier.

For Android users, we are no longer able to support Community Radio Plus for phones with Android versions less than 4.1.  Less than 1% of Android users are on Android 4.1 or less.

No.  Listening to radio within Community Radio Plus uses on average about 20 to 30 megabytes per hour.  Considering many phones these days are sold on plans with data of at least 10 gigabytes per month, listening to radio online uses a very small amount of that data.

Compare this with using Facebook or streaming live TV on your mobile.  Using Facebook uses about 100mb per hour while streaming live TV can use 400mb per hour.

This means that listening to your favourite Community Radio is easy and has minimal impact on data usage.

We love feedback from our listeners, it really helps us find bugs and make the right improvements for the app.  Please get in touch via the Contact Form.

Diverse, independent, unique

Take Community Radio Plus with you, via your iPhones or Android phones, Sonos devices and Amazon Alexa enabled speakers – it’s live & local Australian community radio wherever you are.

With thanks to our Funding Partner:

The CBAA acknowledges the Traditional Custodians of Country throughout Australia. We pay our respects to Elders past and present. We honour the dedication and expertise of Aboriginal and Torres Strait Islander broadcasters and their work to strengthen and connect communities. We recognise the vital role First Nations and community media plays in truth-telling and reconciliation.

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